Frequently Asked Questions

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[av_toggle title=’Do You Charge For Estimates?’ tags=”]

We never charge for estimates.  We are more than happy to meet and consult with you about your project for free.  Even if you choose not to hire us you will definitely come away with a better understanding of how the work should be completed and the extent of damage if there is any.

[av_toggle title=’How Much Do You Charge’ tags=”]
Our rates are based on the starting surface conditions, the desired outcome quality, and the size of the project.  It’s difficult to pin down an exact price, but we’ve put together a pricing sheet that will give you an good idea of what things cost.

Click here to download our Pricing Sheet. 
[av_toggle title=’How do you schedule work?’ tags=”]

Its important to us that we keep you informed of all aspects of your job. We will give you a timeline and follow it. We will show up when we say we will and will complete your work in a timely fashion. We are fully aware of the horror stories of contractors who begin work and never finish. Once we start your job we will continue it until we are finished.

[av_toggle title=’Who buys the materials?’ tags=”]

We find it works the best if we buy the materials for your job. Because we buy so much materials throughout the year we can normally get it cheaper than the end consumer. This allows us to pass on the savings to you.  Also, because we are a quality company that does only the best quality work, we like to use the best materials. Because of our experience we can select the best product for your job specific job and and needs. It also frees your time to do other things, after all you are paying us to do the work, why would you want to run around to various stores trying to locate hard to find materials when we know exactly where to get them. However, we are flexible and are willing to work with you if you truly wish to buy the materials.

[av_toggle title=’Do I need to be home when the work is being done?’ tags=”]

Nope.  Most of our customers aren’t at home when the work is being completed. We will stay in contact with you via telephone if necessary. Our experience allows us to ask pertinent questions when you are available so you don’t have to be there all the time. If we need access to the inside of your house we can make arrangements to meet you before you leave for work or you can leave a key so we can lock up.

[av_toggle title=’Is there a job that you will not take on?’ tags=”]

We are painters by trade. It would not be in our best interest or your best interest if we took on all types of work.  We like to focus on what we do best so you can get the best quality possible.

[av_toggle title=’Do you require a deposit?’ tags=”]
The short answer..  Not usually.  On particularly large jobs that will span several weeks or months, we will require a deposit and progress payments.  However, most of the time we don’t require any payments until we are finished and you are completely happy.
[av_toggle title=’Will you help me chose colors?’ tags=”]

Of course.  While we are not design experts, we have seen thousands and thousands of houses.  Our employees are experienced and are happy to help you with any questions you have.  We can make suggestions about color and help you pick one, but in the end, the final decision will be up to you.

[av_toggle title=’Do you spray or brush?’ tags=”]

That depends on the needs of the project. Spray painting has gotten a bad wrap because of a few bad apples. It is true that a spray painted application isn’t as good as a hand brushed application if it isn’t applied correctly. If the project calls for spraying we use a special three step process that gives the longest lasting coating. After spraying, we had brush or roll all surfaces to make sure the paint fills all the nooks and crannies.  Afterwards we follow up with another sprayed coat to smooth out the lines made from the brush and give the paint a smooth finish. This process guarantees the best coverage and gives a thick coat of paint that is simply unattainable with simply brushing. Of course every project is different and our expertise will allow us to make changes as needed.

[av_toggle title=’How many coats do you put on?’ tags=”]

As many as we need. Professionals don’t talk in terms of “number of coats.”  We talk in terms of coverage. We apply as many coats as it takes to properly cover the surface being painted.  Use of proper paint and application techniques allow professional painters to apply a thicker coat in fewer applications while a homeowner application could take many more coats.

[av_toggle title=’Why wouldn’t I just paint it myself?’ tags=”]

There are certain times when you can easily paint a room or even a house on your own. However, our experience will allow us to do it much more quickly and with greater precision. An adventurous homeowner could learn how to properly paint a house but it is a steep learning curve. As always you have to take into account your time. You might save a few bucks but at the cost of speed and the experience to troubleshoot any problems that may occur quickly and effectively.

[av_toggle title=’What kind of paint do you use?’ tags=”]

We are dedicated to Sherwin Williams brand paint. We have found that it provides the best coverage and longest lasting surface. We have done our research and experience tells us that Sherwin Williams provides the best paint for most applications.  For certain applications we use other products that we have found to work better in certain situations.

[av_toggle title=’Can You Guarantee a Specific Start Day?’ tags=”]
For the most part, we are very accurate with our schedule.  However, painting and project time depends very heavily on outside factors including the weather, change orders, and client preference.  We do our best to schedule your start and finish date in advance, but from time to time we will need to adjust it.


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